Stuttering Video on Resolume Arena 6

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Dalien
Is taking Resolume on a second date
Posts: 15
Joined: Thu Jan 16, 2014 03:56

Stuttering Video on Resolume Arena 6

Post by Dalien »

Hey guys,
we are having a really fucked up issue which we can't get rid of.
Macbook Pro 15 inch, 2018 / 2,9 GHz i9 - Resolume Arena 6.13
Lindy USB-C to HDMI Adapter - 1080p50 onto a LED Wall

We are using Some layers of DXV3 coded Footage and were running a lot of tests before which all went well. Now today we had a really warm day with 37 degrees and we have been inside of a stadium which boiled up the temperature. The rehearsals this morning went without any issues or problems. On side the computer started to stutter the video (every 1 second for a frame) and we tried everything to get rid of that.
No sucess. We then switched to an iMac Pro which went well and will be our Main system now.

BUT .. Now the temperatures are down again so no heated up air or systems and the Issue still exists as long as I have the USB-C Adapter plugged. That moment I unplug it the stuttering is gone. We tried a bunch of different adapters from different companies (Cheap up to very expensive) still the issue consists.

Is there anybody out there having the same issue and can help out ? I was thinking about buying a new adapter tomorrow, but it seems that it's not a specific on.

Best

Dani

Zoltán
Team Resolume
Posts: 7088
Joined: Thu Jan 09, 2014 13:08
Location: Székesfehérvár, Hungary

Re: Stuttering Video on Resolume Arena 6

Post by Zoltán »

You're on Mojave right?
Software developer, Sound Engineer,
Control Your show with ”Enter” - multiple Resolume servers at once - SMPTE/MTC column launch
try for free: http://programs.palffyzoltan.hu

Dalien
Is taking Resolume on a second date
Posts: 15
Joined: Thu Jan 16, 2014 03:56

Re: Stuttering Video on Resolume Arena 6

Post by Dalien »

Yes, Mojave it is.

Zoltán
Team Resolume
Posts: 7088
Joined: Thu Jan 09, 2014 13:08
Location: Székesfehérvár, Hungary

Re: Stuttering Video on Resolume Arena 6

Post by Zoltán »

The most reliable solution to this would be downgrading OSX to High Sierra,

https://forums.macrumors.com/threads/15 ... r.2173334/

https://forums.developer.apple.com/thread/112468

Apparently using a HDCP stripper could also help.
Software developer, Sound Engineer,
Control Your show with ”Enter” - multiple Resolume servers at once - SMPTE/MTC column launch
try for free: http://programs.palffyzoltan.hu

Dalien
Is taking Resolume on a second date
Posts: 15
Joined: Thu Jan 16, 2014 03:56

Re: Stuttering Video on Resolume Arena 6

Post by Dalien »

Oh wow .. Thank you ! This is exactly my issue.
Holy crap. It never happened before.
But that's a good direction to work on further. Thank you so much Zoltán!

Zoltán
Team Resolume
Posts: 7088
Joined: Thu Jan 09, 2014 13:08
Location: Székesfehérvár, Hungary

Re: Stuttering Video on Resolume Arena 6

Post by Zoltán »

Dalien wrote: Thu Jun 27, 2019 10:17 Holy crap. It never happened before.
How did you have the displays connected before?
Software developer, Sound Engineer,
Control Your show with ”Enter” - multiple Resolume servers at once - SMPTE/MTC column launch
try for free: http://programs.palffyzoltan.hu

Dalien
Is taking Resolume on a second date
Posts: 15
Joined: Thu Jan 16, 2014 03:56

Re: Stuttering Video on Resolume Arena 6

Post by Dalien »

We connected the displays the same way. With the same adapters and it never happened before.
The iMac also got the stuttering, but on the Output it's almost liquid. Once in a while you can find a drop frame, but that's good to go.

We talked about the problem with our technician guys and they heard about that problem before.
They are all using HDMI Splitter in between of their Hardware and the LED Walls because of many problems with HDCP. So it seems to be a general issue not only with Macintosh.

But we also ha an old Macbook Pro 15" running with High Sierra as a backup with us and it runs fluid.
No stuttering, No problems.

bobsj
Met Resolume in a bar the other day
Posts: 9
Joined: Fri Jul 06, 2012 16:55

Re: Stuttering Video on Resolume Arena 6

Post by bobsj »

Zoltán wrote: Thu Jun 27, 2019 09:47 The most reliable solution to this would be downgrading OSX to High Sierra,

https://forums.macrumors.com/threads/15 ... r.2173334/

https://forums.developer.apple.com/thread/112468

Apparently using a HDCP stripper could also help.
boom!

from my post in the rumours thread...

"so news back from apple----the engineers know about it, its apparently fixed in Catalina, there might be a fix for mohave but they are all working hard on getting Catalina done so it probably will be post Cat

stripper in the mean time"

b

https://www.bobjaroc.com

VJFlirt
Met Resolume in a bar the other day
Posts: 1
Joined: Tue May 12, 2020 09:44

Re: Stuttering Video on Resolume Arena 6

Post by VJFlirt »

Hi all!

I'm having the same issue, sometimes stuttering output durning my shows, which is horrible.
I can't downgrade my MBP because its bought with Catalina :(

Can someone please provide me a webshop link to a stripper? I'm not sure which one to buy.

Thanks!!

Dalien
Is taking Resolume on a second date
Posts: 15
Joined: Thu Jan 16, 2014 03:56

Re: Stuttering Video on Resolume Arena 6

Post by Dalien »

In Catalina and now in Big Sur I did not had those Issues again.
So maybe you try updating to Big Sur and see if it's still happening ?!

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