Wire freezes when i try to use Display 2

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chaussette
Met Resolume in a bar the other day
Posts: 3
Joined: Tue Nov 30, 2021 18:02

Wire freezes when i try to use Display 2

Post by chaussette »

Hello, when i try to use Display 2 as an output, Wire freezes.

I'm using a Dell G7 7700 with a Samsung C27F390 Monitor.

Thanks in advance for your help :D

Zoltán
Team Resolume
Posts: 7088
Joined: Thu Jan 09, 2014 13:08
Location: Székesfehérvár, Hungary

Re: Wire freezes when i try to use Display 2

Post by Zoltán »

Are you using a docking station for the external display?
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chaussette
Met Resolume in a bar the other day
Posts: 3
Joined: Tue Nov 30, 2021 18:02

Re: Wire freezes when i try to use Display 2

Post by chaussette »

I don't think so, the monitor is just connected to my laptop by HDMI.

I found a "fix" by setting my monitor as display 1 and moving my Wire windows to the second display but the problem is not really fixed in the end.

Zoltán
Team Resolume
Posts: 7088
Joined: Thu Jan 09, 2014 13:08
Location: Székesfehérvár, Hungary

Re: Wire freezes when i try to use Display 2

Post by Zoltán »

Interesting.
Could you please send us the Wire log file via the feedback tab in preferences, once with the main display set to the built in, and then with it set to the external monitor?
Thanks!
Software developer, Sound Engineer,
Control Your show with ”Enter” - multiple Resolume servers at once - SMPTE/MTC column launch
try for free: http://programs.palffyzoltan.hu

chaussette
Met Resolume in a bar the other day
Posts: 3
Joined: Tue Nov 30, 2021 18:02

Re: Wire freezes when i try to use Display 2

Post by chaussette »

Nevermind ! I found Nahimic in my msconfig services (i had absolutely no idea it was on my computer), i deactivated it and now i can display on my second monitor :D

Thanks for your help anyway

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