DXV files wont play

[stoopkidyo]

Hello!
The title pretty much says it all; my DXV converted .mov files wont open/play.
I have the codec installed and it works (I think) because I was able to use MediaEncoder (adobe) to convert my original .mov files into a DXV version. When I try to play the file in Resolume it won't load. When I go to the folder with the DXV versions, I open them an get an error 0xc00d5212. Not sure what the issue is..these files work fine on my other machines. I am running windows 10 on an alienware 15 (from dell).
Thanks.

[Joris]

We'd love to see one of these problematic files. Can you send one to mail@resolume.com? Please and thank you!

[(V)iSTRFiNGA]

My problem is I CAN render out from after effects OR convert with alley, and it DOES play in resolume, BUT it wont play in windows. I have installed quicktime, vlc, hevc, tried everything. Alienware r17. Pulling my hair out.

[Zoltán]

My problem is I CAN render out from after effects OR convert with alley, and it DOES play in resolume, BUT it wont play in windows. I have installed quicktime, vlc, hevc, tried everything. Alienware r17. Pulling my hair out.

Have you tried Alley?