Arena Crash out of nothing

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erc
Met Resolume in a bar the other day
Posts: 7
Joined: Tue Jul 21, 2015 13:48

Arena Crash out of nothing

Post by erc »

Hi everyone, I'm at a gig right now so a little help would be nice. I fresh installed win10 pro and my Arena 5.1.2 and 5.1.3 crash and stop working out of nothing, is there any log I can check where it goes wrong???

Joris
Doesn't Know Jack about VJ'ing or Software Development and Mostly Just Gets Coffee for Everyone
Posts: 5185
Joined: Fri May 22, 2009 11:38

Re: Arena Crash out of nothing

Post by Joris »

When experiencing persistent crashes, it's best to contact us directly via the Feedback tab of the Preferences.

Meptik
Hasn't felt like this about software in a long time
Posts: 67
Joined: Sun Jul 10, 2016 00:12

Re: Arena Crash out of nothing

Post by Meptik »

I too have seen this same behavior. I'm trying to understand what is causing it.

We've been letting our servers run on loop with different settings, including fan speeds at maximum, and Resolume will either freeze, crash unexpectedly, stop working unexpectedly, or the system will reboot.

Our test system & file is:
Asus X99 ROG MoBo
Intel 6850k
64 GB Ram
Dual SSDs
Dual nVidia GTX 1080's with SLI disabled.

Test file:
10,104 x 1,200 @ 29.97P, DXV3 encode, running on loop.
3x 3840x2160 outputs
1x 1920x1080 control display

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