Curious if anyone else has issues with certain versions of BMD Decklink cards and any of Desktop Video Firmware versions they release?
Specifically our company has a Decklink Quad 2 and Decklink 4k Studio card in the same build. When we first installed the Decklink Quad 2 card, Desktop Video 10.8 would not allow the card to output, just black screen. Installed 10.7 and everything worked fine!
We encountered another issue recently where after a restart, we were prompted to update firmware for Decklink 4K Studio card (10.8.5) and now the cards are not recognized by the Desktop Video Utility, and of course, no longer available in Resolume.
We've reached out to BMD, but there immediate diagnosis process was 1)try card in another machine and 2) if problem persisted, go through RMA process...
It just seems odd after being fairly stable and reliable, that a bad firmware/software update cripples the card.
Any thoughts, experiences with this?