Resolume has gone berserk.

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mowgli
Is seriously in love with Resolume. Met the parents and everything
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Resolume has gone berserk.

Post by mowgli »

Over the last few days I've noticed Resolume becoming laggy and unresponsive but today it has become unusable. I've been trying to debug the issue and basically it appears that after a few clip triggers Resolume starts to incesantly trigger the same clip over and over on its own accord until it crashes. No midi controllers or other software is connected. The latest crash happened on a brand new project in which I loaded 2 dxv encoded clips. After triggering the clips manually about 3 times Resolume went into "mental" mode.
I'm on a mac running the latest Res and Mavericks.

Any pointers welcome as right now resolume is 100% unusable.

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mowgli
Is seriously in love with Resolume. Met the parents and everything
Posts: 379
Joined: Wed Aug 05, 2009 17:28
Location: UK

Re: Resolume has gone berserk.

Post by mowgli »

Latest crash: new comp, one clip, instant crash when triggering it.

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Arvol
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Re: Resolume has gone berserk.

Post by Arvol »

Have you emailed the support team?

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mowgli
Is seriously in love with Resolume. Met the parents and everything
Posts: 379
Joined: Wed Aug 05, 2009 17:28
Location: UK

Re: Resolume has gone berserk.

Post by mowgli »

yes

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Oaktown
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Re: Resolume has gone berserk.

Post by Oaktown »

Have you tried to move the config.xml file?

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mowgli
Is seriously in love with Resolume. Met the parents and everything
Posts: 379
Joined: Wed Aug 05, 2009 17:28
Location: UK

Re: Resolume has gone berserk.

Post by mowgli »

where's that and move it to where?

Zoltán
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Re: Resolume has gone berserk.

Post by Zoltán »

osc or midi feedback can cause what you describe.
check your preferences,

or just rename/move your config file, as Oaktown suggested.

Documents/Resolume arena 5/preferences/config.xml
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Control Your show with ”Enter” - multiple Resolume servers at once - SMPTE/MTC column launch
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mowgli
Is seriously in love with Resolume. Met the parents and everything
Posts: 379
Joined: Wed Aug 05, 2009 17:28
Location: UK

Re: Resolume has gone berserk.

Post by mowgli »

the thing is that there's absolutely no midi or osc running anywhere. I only have res open and no plugged controllers.

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mowgli
Is seriously in love with Resolume. Met the parents and everything
Posts: 379
Joined: Wed Aug 05, 2009 17:28
Location: UK

Re: Resolume has gone berserk.

Post by mowgli »

I've renamed the config file and it "appears" (fingers crossed!) to have fixed the issue. Thanks

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Oaktown
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Re: Resolume has gone berserk.

Post by Oaktown »

If Resolume worked fine before and now it doesn't, this means something has changed and we need to get it back to how it was.
Go to the Resolume folder in (My) Documents. Move the config.xml file, disconnect any external devices and try to start again. This will force Resolume to start with the default comp and preferences. This should bring things back to normal.
If you're still having trouble, please send your log file to mail@resolume.com
So where do I find these files?
Compositions and config.xml
MAC: /Users/[username]/Documents/Resolume Avenue 4
WIN: C:/Users/[username]My Documents/Resolume Avenue 4
Log files:
MAC: /Users/[username]/Library/Logs/
WIN: C:/Users/[username]/AppData/Roaming/Resolume

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