Auto Mask Effect different on PC vs. Mac?

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smoresahoy
Is taking Resolume on a second date
Posts: 32
Joined: Wed Jun 14, 2017 03:17

Auto Mask Effect different on PC vs. Mac?

Post by smoresahoy »

Hey everyone,

Just recently switched from a rMBP to a Alienware R3 15". Everything has been running smoothly (after a few hiccups), except for the Auto Mask effect. On Mac, my automask works exactly how it should, but when I exchange the same file and clips over to my PC, it looks dramatically different. See screenshots below.

As you can see, the screenshot on the PC is missing red and is much much darker. The other screenshot from the Mac is exactly how it should be.

Any feedback is greatly appreciated.
Attachments
PC - Missing Red, too dark
PC - Missing Red, too dark
pc_color_issue_1.PNG (107.26 KiB) Viewed 5296 times
Mac - Color perfect
Mac - Color perfect

Joris
Doesn't Know Jack about VJ'ing or Software Development and Mostly Just Gets Coffee for Everyone
Posts: 5185
Joined: Fri May 22, 2009 11:38

Re: Auto Mask Effect different on PC vs. Mac?

Post by Joris »

Could you contact us directly, please? We'd like to take a closer look at this.

smoresahoy
Is taking Resolume on a second date
Posts: 32
Joined: Wed Jun 14, 2017 03:17

Re: Auto Mask Effect different on PC vs. Mac?

Post by smoresahoy »

Hey,

Figured out it was an issue with 5.1.4. Downgraded to 5.1.3 and everything works again!

Joris
Doesn't Know Jack about VJ'ing or Software Development and Mostly Just Gets Coffee for Everyone
Posts: 5185
Joined: Fri May 22, 2009 11:38

Re: Auto Mask Effect different on PC vs. Mac?

Post by Joris »

I think this might have something to do with the changes made after this thread: viewtopic.php?f=12&t=14118&p=58453&hili ... ask#p58453

smoresahoy
Is taking Resolume on a second date
Posts: 32
Joined: Wed Jun 14, 2017 03:17

Re: Auto Mask Effect different on PC vs. Mac?

Post by smoresahoy »

Please note, that weird color change happens on 5.1.4 on Mac and PC. Just tested on a Mac yesterday.

smoresahoy
Is taking Resolume on a second date
Posts: 32
Joined: Wed Jun 14, 2017 03:17

Re: Auto Mask Effect different on PC vs. Mac?

Post by smoresahoy »

FYI, after upgrading to resolume 6.0.1, this issue is back. I am unable to use 6.0.1 because certain looks in our show rely on the auto mask effect.

Joris
Doesn't Know Jack about VJ'ing or Software Development and Mostly Just Gets Coffee for Everyone
Posts: 5185
Joined: Fri May 22, 2009 11:38

Re: Auto Mask Effect different on PC vs. Mac?

Post by Joris »

Could you upload a frame of the file you are having problems with, and screenshots of how that frame looks in 5.1.3 and 6.0.1?

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