Ave Beta 6 shutdown Win764bit

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Dirk Diggler
Met Resolume in a bar the other day
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Ave Beta 6 shutdown Win764bit

Post by Dirk Diggler »

Win7 64 bit, every time I shutdown the program, I get a crash window.
Resolume Avenue has stopped working

A problem caused the program to stop working
correctly. Please close the program.

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SystemD
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Re: Ave Beta 6 shutdown Win764bit

Post by SystemD »

Same issue for me with win7 pro.

Dirk Diggler
Met Resolume in a bar the other day
Posts: 6
Joined: Wed Sep 20, 2017 21:45

Re: Ave Beta 6 shutdown Win764bit

Post by Dirk Diggler »

Thanks,
at least it's nice to know I'm not alone.
Dirk

Joris
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Re: Ave Beta 6 shutdown Win764bit

Post by Joris »

Ravensc, is there a ticket for this issue or are you still gathering info?

Zoltán
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Re: Ave Beta 6 shutdown Win764bit

Post by Zoltán »

I haven't made a ticket for this yet.
Dirk, SystemD, could you please upload your Resolume log files? Thanks!
Theatre sound engineer, photographer, programmer, aka ravensc.
Control Your show with ”Enter” - multiple Resolume servers at once - SMPTE/MTC column launch
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francoe
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Re: Ave Beta 6 shutdown Win764bit

Post by francoe »

Clean log file, just started and closed arena on win7 (with the described crash).
Attachments
Resolume Arena 6 log.rar
(2.72 KiB) Downloaded 171 times

Zoltán
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Re: Ave Beta 6 shutdown Win764bit

Post by Zoltán »

thanks,
this is ticket #9686
Theatre sound engineer, photographer, programmer, aka ravensc.
Control Your show with ”Enter” - multiple Resolume servers at once - SMPTE/MTC column launch
try for free: http://programs.palffyzoltan.hu
VJ footage: https://goo.gl/58oHy7

leadedge
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Re: Ave Beta 6 shutdown Win764bit

Post by leadedge »

I noticed this problem during testing but have not had time to report it. It is caused by BugSplat64.dll

Unhandled exception at 0x0000000180005A94 (BugSplat64.dll) in Arena.exe: 0xC0000005:
Access violation reading location 0x0000000000000098.

Windows event log:
Faulting application name: Arena.exe, version: 6.0.0.60385, time stamp: 0x59bbf7af
Faulting module name: BugSplat64.dll, version: 3.3.4.0, time stamp: 0x58630967
Exception code: 0xc0000005
Fault offset: 0x0000000000005a94
Faulting process id: 0x50c
Faulting application start time: 0x01d33436fa8ddacf
Faulting application path: C:\Program Files\Resolume Arena 6\Arena.exe
Faulting module path: C:\Program Files\Resolume Arena 6\BugSplat64.dll
Report Id: 3be6e94d-a02a-11e7-b8c8-005056c00008

I hope this helps track it down.

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SystemD
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Re: Ave Beta 6 shutdown Win764bit

Post by SystemD »

Seems ok now with beta 2. Well done guys ;)

leadedge
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Re: Ave Beta 6 shutdown Win764bit

Post by leadedge »

Confirmed.

Only, being picky, it installed Apple Bonjour without me wanting it.

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