External audio input not working

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Nackgi
Is taking Resolume on a second date
Posts: 19
Joined: Fri Dec 02, 2016 09:52

External audio input not working

Post by Nackgi »

I'm having some problems with external audio input. When I select any input channel from "External Audio FFT Input" -dropdown menu, audio input selection resets to "Select input device" and I cant get any sound in.

(See attached image)

At the moment I am using Virtual Audio Cable to bring the sound in but the same happens with all the recording devices.

Any ideas what could be the problem?
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Zoltán
Team Resolume
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Joined: Thu Jan 09, 2014 13:08
Location: Székesfehérvár, Hungary

Re: External audio input not working

Post by Zoltán »

Looks like using your inputs is a windows privacy setting now since the latest windows update.
Go to windows Settings > Privacy > Microphone and make sure “Allow apps to access your microphone” is active.

https://www.thewindowsclub.com/windows- ... ing-update
Software developer, Sound Engineer,
Control Your show with ”Enter” - multiple Resolume servers at once - SMPTE/MTC column launch
try for free: http://programs.palffyzoltan.hu

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Nackgi
Is taking Resolume on a second date
Posts: 19
Joined: Fri Dec 02, 2016 09:52

Re: External audio input not working

Post by Nackgi »

Thank you! That fixed the issue.

7177y
Met Resolume in a bar the other day
Posts: 1
Joined: Fri Sep 28, 2018 20:18

Re: External audio input not working

Post by 7177y »

I'm having the same problem with a 2018 macbook pro. And I think it's also bc of privacy settings but I just don't know how to tell resolume AND the macbook that it's totally fine using the built in mic. not even creating an aggregate device brings any help :((

x
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Screenshot 2018-09-28 at 21.12.38.png

Zoltán
Team Resolume
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Re: External audio input not working

Post by Zoltán »

7177y wrote: Fri Sep 28, 2018 20:24 I'm having the same problem with a 2018 macbook pro.
Looks like microphone became a privacy thing in OSX Mojave.
Try getting the latest installer from our download page and re-install Resolume.
On the next Resolume start, you should get the notification prompt to allow the use of the microphone by Resolume.
Software developer, Sound Engineer,
Control Your show with ”Enter” - multiple Resolume servers at once - SMPTE/MTC column launch
try for free: http://programs.palffyzoltan.hu

gos-com-fuig
Met Resolume in a bar the other day
Posts: 3
Joined: Sun Dec 09, 2018 14:42

Re: External audio input not working

Post by gos-com-fuig »

I'm having same problem,

I have Mac Book Pro, High Sierra 2016 and I'm up to date with new Resolume Arena 6

I'm trying to input audio using Loopback so I'm 100% positive that the audio is registering in the two chanels, however, in Resolume the sound doesn't enter.
Not even Built-in microphone. No in signal whatsoever.

Zoltán
Team Resolume
Posts: 7088
Joined: Thu Jan 09, 2014 13:08
Location: Székesfehérvár, Hungary

Re: External audio input not working

Post by Zoltán »

gos-com-fuig wrote: Sun Dec 09, 2018 15:12 I'm having same problem,
Could you send us a screenshot of your audio preferences in Resolume?
Software developer, Sound Engineer,
Control Your show with ”Enter” - multiple Resolume servers at once - SMPTE/MTC column launch
try for free: http://programs.palffyzoltan.hu

gos-com-fuig
Met Resolume in a bar the other day
Posts: 3
Joined: Sun Dec 09, 2018 14:42

Re: External audio input not working

Post by gos-com-fuig »

Thank's Zoltan!
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Screen Shot 2018-12-11 at 12.29.56 PM.png
Screen Shot 2018-12-11 at 12.22.33 PM.png

gos-com-fuig
Met Resolume in a bar the other day
Posts: 3
Joined: Sun Dec 09, 2018 14:42

Re: External audio input not working

Post by gos-com-fuig »

Sorry, sorry! Got it!

Didn't see the External Audio FFT Input (Is it's placement a bit out of the way?)

Crazy_Lion
Met Resolume in a bar the other day
Posts: 1
Joined: Fri May 10, 2019 04:23

Re: External audio input not working

Post by Crazy_Lion »

Hi, I have the same issue and I can't even scroll down the SMPTE input... It's all in grey, like unselectable.
Is it restricted by the demo version ? I was hoping to test a few thing before a huge gig in my town..

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