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files only play in preview-monitor

Posted: Tue Aug 14, 2018 09:07
by Fungimaster
Hello :D
some of my .mp4 files only play in the preview-monitor.
when i left-click the clip in the column then apears a bar in the middle of the clip and it does not play
i have this issue on my windows-computer. If i try to play the clips on my mac in the same projectfile , then it works without a problem.
I dont think that it is a codec-issue because i can play the clips in the preview-monitor of my windows-computer too. I attached a image where you can see the apearing bar.
please help me !!!!
doesnotwork.png

Re: files only play in preview-monitor

Posted: Tue Aug 14, 2018 10:02
by AdevProjects
It is possible this could be a bug that was fixed relating to audio interfaces.

I see you are running version 5.0.0
You should try updating to the latest version of Arena 5 and see if that fixes the problem.

Re: files only play in preview-monitor

Posted: Tue Aug 14, 2018 10:49
by cosmowe
Hi Fungi....
does is run when you disable beatsnap?

Unbenannt.png

Re: files only play in preview-monitor

Posted: Tue Aug 14, 2018 15:28
by Arvol
I would suggest updating to 5.1.4 so you're on the latest version.

Re: files only play in preview-monitor

Posted: Tue Aug 14, 2018 17:10
by Fungimaster
that solved the problem !
thank you verry much !!! :D