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Unable to convert file in Alley

Posted: Sun Nov 11, 2018 13:30
by dep
Hi,
I am trying to convert an uncompressed avi file to DXV in Resolume Alley. However, after opening the file, Alley's View pane says "Failed to load media file". Since I can't seem to attach .txt files to a post on the forums, here is the log. I think the relevant part is the last lines:
INFO: PLAYERCONTROLLER - Play: traffic1.avi
WARNING: Cannot find suitable decoder for input format -1572868144.
WARNING: Cannot find suitable decoder for input format -1573916000.
WARNING: Cannot find suitable decoder for input format -1576012624.
So, what's the problem, and what to do about it? As I said, the file is a plain, uncompressed AVI, and other applications have no problems opening it.

Re: Unable to convert file in Alley

Posted: Sun Nov 11, 2018 16:48
by Oaktown
Can you share your file? (You can send me the link via PM if that's better for you)

Re: Unable to convert file in Alley

Posted: Sun Nov 11, 2018 17:27
by dep
Oaktown wrote:
Sun Nov 11, 2018 16:48
Can you share your file?
Not very easily, as it's 110 GB.

Re: Unable to convert file in Alley

Posted: Mon Nov 12, 2018 16:10
by Oaktown
Have you tried uninstalling Resolume and doing a fresh install?

Re: Unable to convert file in Alley

Posted: Mon Nov 12, 2018 17:10
by Zoltán
Could you post a screenshot of the codec info from VLC?

Does windows media player play this file?

Do you have a similar but smaller file you could share with us?

Re: Unable to convert file in Alley

Posted: Tue Nov 13, 2018 17:58
by dep
Oaktown wrote:
Mon Nov 12, 2018 16:10
Have you tried uninstalling Resolume and doing a fresh install?
No, but this is a fresh install, and is the first time I am trying to use Alley. I did try updating Alley, but the problem persisted. Alley is now version 2.0.0.1444.
Zoltán wrote:
Mon Nov 12, 2018 17:10
Could you post a screenshot of the codec info from VLC?
Codec: Packed YUV 4:2:2, U:Y:V:Y (UYVY)
Type: Video
Video resolution: 1920x1080
Buffer dimensions: 1920x1080
Frame rate: 60
Orientation: Top left
Zoltán wrote:
Mon Nov 12, 2018 17:10
Does windows media player play this file?
Yes, and I can convert it using VirtualDub, but DXV is not an output option in VirtualDub.
Zoltán wrote:
Mon Nov 12, 2018 17:10
Do you have a similar but smaller file you could share with us?
No, but I could try to make one.

Re: Unable to convert file in Alley

Posted: Tue Nov 13, 2018 18:24
by Oaktown
If you make a shorter video, share with me as well.

Re: Unable to convert file in Alley

Posted: Fri Jan 04, 2019 21:35
by dep
Here is a link to a file created using Direct Stream Copy in VirtualDub. It contains a single frame from the source file, and still won't open in Alley: https://www.dropbox.com/s/7i7fp9tw9v2rn ... 3.avi?dl=0

Re: Unable to convert file in Alley

Posted: Sat Jan 05, 2019 17:12
by Oaktown
I'm on a Mac and I can't open your file with anything besides MadMapper 3.6.3, not even VLC! I tried Alley, Arena, Adobe Media Encoder, After Effects, Qlab, Millumin, QuickTime and VLC.

Re: Unable to convert file in Alley

Posted: Mon Jan 07, 2019 13:15
by Zoltán
dep wrote:
Fri Jan 04, 2019 21:35
Here is a link to a file created using Direct Stream Copy in VirtualDub. It contains a single frame from the source file, and still won't open in Alley: https://www.dropbox.com/s/7i7fp9tw9v2rn ... 3.avi?dl=0
In Windows your file looks like a 46 minutes file for me, but plays blank, and converts fine to 1 frames DXV.
I guess the virtualdub action messed up things a bit.
It's also possible that the audio of the original file is what causes the issue, so if you can please send it to us.
Sent you a PM.