Audio Card disconnected from Resolume

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pette
Hasn't felt like this about software in a long time
Posts: 75
Joined: Wed Dec 23, 2015 18:58

Audio Card disconnected from Resolume

Post by pette »

Hi,
in latest night, my external audio card had disconnected from Resolume Arena 6.1.1.
It is a usb Audio Card, I select it in the system preferences for audio output.
I start Resolume Arena, I selected the usb audio card from the menu and it work.
After 1 hour the Audio Card doesn't work.
I check in the Arena preferences and there was not my usb audio card in the audio combo box menu.
I check in my macbook preferences and the audio card was select.
So I quit Resolume Arena, I start again Resolume Arena, now in the preferences of Arena there is the usb audio card and it was no longer disconnected.
It is not the first time.
The other time, I reboot the Mac because I didn't check where there was the problem.
Thanks

Zoltán
Team Resolume
Posts: 7114
Joined: Thu Jan 09, 2014 13:08
Location: Székesfehérvár, Hungary

Re: Audio Card disconnected from Resolume

Post by Zoltán »

If Resolume detects that the Audio device is not responding or got removed, it will switch to a different device.
Could be a faulty USB connector or cable, have you tried with a different cable?
Software developer, Sound Engineer,
Control Your show with ”Enter” - multiple Resolume servers at once - SMPTE/MTC column launch
try for free: http://programs.palffyzoltan.hu

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pette
Hasn't felt like this about software in a long time
Posts: 75
Joined: Wed Dec 23, 2015 18:58

Re: Audio Card disconnected from Resolume

Post by pette »

Hi Zoltan,
but the default system preferences at the same time detects it, and after the Resolume restart for about 4 hours I have no problem.
Maybe the cable has disconnected only for a few seconds and Resolume switch it?
Thanks

Zoltán
Team Resolume
Posts: 7114
Joined: Thu Jan 09, 2014 13:08
Location: Székesfehérvár, Hungary

Re: Audio Card disconnected from Resolume

Post by Zoltán »

pette wrote: Thu Jan 17, 2019 15:35 Maybe the cable has disconnected only for a few seconds and Resolume switch it?
That's what I'm thinking, yes.
Software developer, Sound Engineer,
Control Your show with ”Enter” - multiple Resolume servers at once - SMPTE/MTC column launch
try for free: http://programs.palffyzoltan.hu

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