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Issues changing decks

Posted: Tue Aug 27, 2019 03:10
by pfelberg
Just had two crashes on Arena last weekend while fast mouse clicking to browse thru decks.

Paulo

Re: Res 6 Too many clicks to scroll to hidden decks

Posted: Tue Aug 27, 2019 10:00
by Zoltán
pfelberg wrote:
Tue Aug 27, 2019 03:10
Just had two crashes on Arena last weekend while fast mouse clicking to browse thru decks.
Were you able to send the crash reports?

Re: Issues changing decks

Posted: Tue Aug 27, 2019 12:40
by pfelberg
Nope.
Resolume hust got frozen and then seconds after it, closed.
No error messages.
Should I send a log anyway?

THanks

Re: Issues changing decks

Posted: Tue Aug 27, 2019 13:11
by Zoltán
The best would be the report with the crash reporter dialog.
That gives a clue to where to start to look, but we'd also need to be able to recreate the issue to be able to fix it, so we'd need some more info on the steps, what actions consistently cause the crash.

The Resolume log file doesn't contain info about the crash itself unfortunately.

Re: Issues changing decks

Posted: Tue Aug 27, 2019 14:43
by pfelberg
All I remember now is that I was like selecting the first deck appearing at left and started pressing the left arrow from the left arrows side repeatedly fast.
I wil try to recreate more precisely and get back to you.

tks