Resolume 6 Crashing on Startup

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joshp475
Met Resolume in a bar the other day
Posts: 1
Joined: Wed Feb 19, 2020 23:35

Resolume 6 Crashing on Startup

Post by joshp475 »

Hey everyone,

So I'm having an issue with my Resolume Arena 6 application crashing immediately on startup. I am running it on Windows and I was just using it earlier today and it was fine. I have a Blackmagic Decklink installed in my machine so I updated that and also used an application called Driver Easy to update my other drivers. As soon as I restarted after all the updates I started having the issue. I even tried downloading a demo of Resolume Arena 7 which had the same issue of crashing on startup. Any help with this would be greatly appreciated as it is kind of urgent.

Thanks!
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Zoltán
Team Resolume
Posts: 7108
Joined: Thu Jan 09, 2014 13:08
Location: Székesfehérvár, Hungary

Re: Resolume 6 Crashing on Startup

Post by Zoltán »

Please use the crash reporter dialog that pops up after the crash to submit a crash report.
That way we get lot more detailed information.
Don't forget to fill out your email address, so we know it came from you ;)

If you have the 11.5.x Desktop video drivers, try reverting to 11.4.0 from the BMD support page.
If you also have issues with that, try the 10.11.4 version instead.
This should help to get you going.
Software developer, Sound Engineer,
Control Your show with ”Enter” - multiple Resolume servers at once - SMPTE/MTC column launch
try for free: http://programs.palffyzoltan.hu
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