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Error al iniciar

Posted: Thu Mar 12, 2020 01:30
by chpro
Instalé varias versiones de resolume, y al intentar iniciar me pide algunos .dll. Luego de instalarlos, me tira un error "No se encuentra el punto de entrada del procedimiento MFCreateSourceResolver en la biblioteca de vínculos dinámicos C:/Program Files/Resolume Arena 7/Arena.exe

I installed several versions of resolume, and when trying to start it asks me for some .dll. After installing them, I get an error "The entry point of the MFCreateSourceResolver procedure cannot be found in the dynamic link library C: / Program Files / Resolume Arena 7 / Arena.exe

Re: Error al iniciar

Posted: Thu Mar 12, 2020 09:06
by Zoltán
Can you please contact us with your Resolume log files on mail@resolume.com?
On win10 : it's in C:\Users\[username]\AppData\Roaming\Resolume Arena

Re: Error al iniciar

Posted: Mon Mar 16, 2020 02:36
by francoe
Sorry about the spanish here.

chpro, no aclaras sobre qué sistema pretendes instalar, pero sea win7 o 10 no debieras tener que instalar ninguna .dll individualmente. Prueba antes que nada instalando Visual C++ Redistributable (vc_redist.x64.exe), porque tienes un problema de vínculos que es ajeno a resolume.

Re: Error al iniciar

Posted: Wed Mar 18, 2020 04:40
by chpro
Zoltán wrote: Thu Mar 12, 2020 09:06 Can you please contact us with your Resolume log files on mail@resolume.com?
On win10 : it's in C:\Users\[username]\AppData\Roaming\Resolume Arena
The resolume folder does not appear inside the roaming folder, why can this be?

Re: Error al iniciar

Posted: Wed Mar 18, 2020 04:41
by chpro
francoe wrote: Mon Mar 16, 2020 02:36 Sorry about the spanish here.

chpro, no aclaras sobre qué sistema pretendes instalar, pero sea win7 o 10 no debieras tener que instalar ninguna .dll individualmente. Prueba antes que nada instalando Visual C++ Redistributable (vc_redist.x64.exe), porque tienes un problema de vínculos que es ajeno a resolume.

I am with windows 10. I had several visuals installed, as it did not work, I uninstalled all of them and installed the last one as you said, but I get the same error.

Re: Error al iniciar

Posted: Wed Mar 18, 2020 09:40
by Zoltán
Are you using a full windows 10 version or 10N or 10KN, the one without media player?

Re: Error al iniciar

Posted: Wed Mar 18, 2020 20:53
by francoe
Zoltán wrote: Wed Mar 18, 2020 09:40 Are you using a full windows 10 version or 10N or 10KN, the one without media player?
I think you nailed there (mc function believe is media foundation). In that case, the Media Feature Pack for Wx can be installed.