close program erro

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dvjmusic
Met Resolume in a bar the other day
Posts: 10
Joined: Wed Nov 24, 2021 00:28

close program erro

Post by dvjmusic »

I'm using version 7.3 and several days the program after 6 hours of use closes by itself.
I've installed it again, I've installed windows 10 again and nothing ends the error. I've already sent the data via feedback and so far I haven't received any response from resolume support. I need urgent help, because the program is not cheap and is giving direct error and closing by itself.

Zoltán
Team Resolume
Posts: 7088
Joined: Thu Jan 09, 2014 13:08
Location: Székesfehérvár, Hungary

Re: close program erro

Post by Zoltán »

Sorry to hear you're seeing issues with Resolume closing!
We replied to your email on the 28th October. Please check spam folders!

If you see crashes please use the crash reported dialog that pops up after a crash!
Don't forget to fill out your email address, so we know it came from you ;)

Meanwhile, make sure you're using the latest nvidia studio drivers, and if using Spout, that DX9 mode is disabled in SpoutSettings.exe
Software developer, Sound Engineer,
Control Your show with ”Enter” - multiple Resolume servers at once - SMPTE/MTC column launch
try for free: http://programs.palffyzoltan.hu

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