I agree, black thumbs are hard to work with. It would be nice to see a solution without increasing lag. I already experience lag of main video output when quickly scrolling through a freshly opened folder, and especially when Resolume encounters a file encoded in with a codec it hadn't had to load yet. I'd hate to see this get worse.
But I disagree with this:
I just hope the "support" will continue to improve because one thing really bringing resolume down to me was the little-and-not-usable old "Forum" (the current one is far better) and some things like a welcome message saying "We had problems last week" staying for 3-4 or more weeks, It just gives the impression that resolume is dead and not moving anymore. Also a little info on future release would be very nice, like to tell us when can we expect the final Resolume 2.0 version ?
They have responded to me personaly on some topics and do post help to peoples problems. How many big software developement companies do this?