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How to Transfer Resolume Arena License?

Posted: Thu Apr 25, 2019 00:07
by prm3d
Hi,

I am trying to transfer my Resolume Arena 6 license to another user, so that it is no longer in my possession. Could I get some help on how I can do this?

Thank you!

Re: How to Transfer Resolume Arena License?

Posted: Thu Apr 25, 2019 08:09
by Zoltán
If the license is the only thing in your account, the simplest would be to change the email address of the account to the other user's, effectively transferring the whole account to the new user.

If you'd only move the license, and would like to keep the account, please contact us on mail@resolume.com with the serial number from the account's email address, and we can do the transfer for you.

Re: How to Transfer Resolume Arena License?

Posted: Mon Jul 01, 2019 18:37
by gelvin2233
Hello, emailed you with your instruction. Hope you can help me transfer the 2 licenses to my new account.

Thanky you!

Re: How to Transfer Resolume Arena License?

Posted: Mon Jul 01, 2019 19:29
by Zoltán
gelvin2233 wrote: Mon Jul 01, 2019 18:37 Hello, emailed you with your instruction. Hope you can help me transfer the 2 licenses to my new account.
Thanky you!
If you'd like to change the email address for your account, you can do that after logging in and clicking on Edit credentials.