AJA T-Tap - Not recognised?

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millimedia
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AJA T-Tap - Not recognised?

Post by millimedia »

Hi all
I have an old AJA T-Tap (SDI/HDMI output over thunderbolt box)
It doesn't show up as an output display (Conneted to a SmallHD 502, both SDI and HDMI)

- Any suggestions?

/i

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Re: AJA T-Tap - Not recognised?

Post by Zoltán »

Which Resolume version are you trying to use it with?
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millimedia
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Re: AJA T-Tap - Not recognised?

Post by millimedia »

Arena 6.0.10 rev61035

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Arvol
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Re: AJA T-Tap - Not recognised?

Post by Arvol »

I've been using the U-Tap on several of my machines since V5. should be the same device, mine is USB3 where as the T-Tap is TB. maybe start with the cable?

Does your OS recognize the device?

millimedia
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Re: AJA T-Tap - Not recognised?

Post by millimedia »

No, it works well with Premiere pro - Can't be cable or machine setup

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Re: AJA T-Tap - Not recognised?

Post by Zoltán »

Could you send us the Resolume log file via the feedback tab in preferences?
Thanks!
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millimedia
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Re: AJA T-Tap - Not recognised?

Post by millimedia »

Done. Thanks.

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Re: AJA T-Tap - Not recognised?

Post by Zoltán »

Got it, thanks!
I don't see it appearing in the logs. Not sure if it's supported by the AJA SDK, I'll create a ticket, we'll find out. (#11511)
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millimedia
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Re: AJA T-Tap - Not recognised?

Post by millimedia »

As I expected, it wouldn't show up.
Super service, thanks!
It would be nice to have a thing like this and get the HD SDI do the talking, I am really nervous every time I have to depend on the HDMI out from a laptop...

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Re: AJA T-Tap - Not recognised?

Post by drazkers »

millimedia wrote: Tue Jul 17, 2018 12:04 As I expected, it wouldn't show up.
Super service, thanks!
It would be nice to have a thing like this and get the HD SDI do the talking, I am really nervous every time I have to depend on the HDMI out from a laptop...
Just be aware you’ll have more latency and processing overhead with a device like this compared to a straight output to a decimator.

In the order of things, I would trust a straight output more. Have you been having issues with outputing via HDMI?

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