Please help me solve this problem…

Post your questions here and we'll all try to help.
Post Reply
R.H.
Met Resolume in a bar the other day
Posts: 2
Joined: Fri Nov 25, 2022 13:19

Please help me solve this problem…

Post by R.H. »

Hello! I have been your client since 2015 and love the Resolume program very much. Today I launched the Resolume Avenue 4.6.4 program as usual and it showed me that it was not registered. I entered my key, and the program wrote - registered, enjoy! After 5 minutes it showed again - not registered, and I entered the password again. And so several times. I went to your site - and it says - the program was registered too many times (although it's still the same computer). I was prompted to reset my password once. I reset - registered again - after 5 minutes again this problem... Please help me solve this problem…

Zoltán
Team Resolume
Posts: 7088
Joined: Thu Jan 09, 2014 13:08
Location: Székesfehérvár, Hungary

Re: Please help me solve this problem…

Post by Zoltán »

This seems to happen when the user you're running Resolume with has insufficient privileges to write the registration file.
On windows, try running Resolume using right click on program icon - Run as admin,
on mac open terminal and run:

Code: Select all

sudo chmod -R 777 /Library/Application\ Support/Resolume\ Avenue\ 4
Then try registering again.
Software developer, Sound Engineer,
Control Your show with ”Enter” - multiple Resolume servers at once - SMPTE/MTC column launch
try for free: http://programs.palffyzoltan.hu

Post Reply