Re: Problems with DXV in AE 2018 and 2019
Posted: Thu Oct 31, 2019 10:22
Thanks for letting us know.
We're aware of other formats showing up as DXV3Mediacoreimport, and are in contact with Adobe about this.
In the user reports this hasn't affected actual media import for other types of files at all, as they are imported with their respective plugins in fact, not DXV.
If you'd like you can remove the DXV Adobe plugin.
To do this close all Adobe programs, and remove the DXV plugin from
MAC: /Library/Application Support/Adobe/Common/Plug-ins/MediaCore/7.0/Resolume DXV
Windows: C:\Program Files\Adobe\Common\Plug-ins\MediaCore\7.0\Resolume DXV
Then try to load your media in AE2019. If you still see the issues, then the issue will be with the file or it's AE2019 importer.
We're aware of other formats showing up as DXV3Mediacoreimport, and are in contact with Adobe about this.
In the user reports this hasn't affected actual media import for other types of files at all, as they are imported with their respective plugins in fact, not DXV.
If you'd like you can remove the DXV Adobe plugin.
To do this close all Adobe programs, and remove the DXV plugin from
MAC: /Library/Application Support/Adobe/Common/Plug-ins/MediaCore/7.0/Resolume DXV
Windows: C:\Program Files\Adobe\Common\Plug-ins\MediaCore\7.0\Resolume DXV
Then try to load your media in AE2019. If you still see the issues, then the issue will be with the file or it's AE2019 importer.