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Re: Avenue 6 crashes on file dialogs

Posted: Tue Apr 24, 2018 09:07
by Zoltán
Open the Console.app, that will show all logged entries real time.
Make Resolume crash and you should see some log lines added just at the time of the crash.
Select these lines and copy paste them into a post, these might contain more info.
Thanks!
It's funny it doesn't crash in Sierra or High Sierra.... but performance suffers for me (perhaps plugin related?)
I don't think it's plugins it's more OSX ;). You could try El-capitan too if you have the installer.
I don't see any difference in FPS on my 2012 macbook pros in El-capitan vs High Sierra.

Re: Avenue 6 crashes on file dialogs

Posted: Thu Apr 26, 2018 23:46
by knappy
Zoltán wrote:Open the Console.app, that will show all logged entries real time.
Make Resolume crash and you should see some log lines added just at the time of the crash.
Select these lines and copy paste them into a post, these might contain more info.
Thanks!
It's funny it doesn't crash in Sierra or High Sierra.... but performance suffers for me (perhaps plugin related?)
I don't think it's plugins it's more OSX ;). You could try El-capitan too if you have the installer.
I don't see any difference in FPS on my 2012 macbook pros in El-capitan vs High Sierra.

I opened resolume... cleared the display... went to resolume open composition... crash!
Here's the 2 added entries..
4/26/18 6:44:12.000 PM kernel[0]: Data/Stack execution not permitted: Arena[pid 544] at virtual address 0x116f06000, protections were read-write
4/26/18 6:44:12.963 PM com.apple.xpc.launchd[1]: (com.apple.ReportCrash[561]) Endpoint has been activated through legacy launch(3) APIs. Please switch to XPC or bootstrap_check_in(): com.apple.ReportCrash

Re: Avenue 6 crashes on file dialogs

Posted: Fri Apr 27, 2018 08:25
by Zoltán
Thanks,
I attached these logs to our ticket.

Re: Avenue 6 crashes on file dialogs

Posted: Fri Jun 01, 2018 08:09
by knappy
Just an FYI. 6.0.8 does the same

Re: Avenue 6 crashes on file dialogs

Posted: Sat Jun 02, 2018 15:20
by Zoltán
knappy wrote: Fri Jun 01, 2018 08:09 Just an FYI. 6.0.8 does the same
Could you try the following:
Remove the config.xml in /Documents/Resolume Arena 6/preferences.
Start Resolume, don't click on the error reporter.
The Example composition should load now if it does not save the composition under a new name.
Close Resolume
Start Resolume again,
Go to Composition menu - open.
Did it crash now?

Re: Avenue 6 crashes on file dialogs

Posted: Tue Jun 05, 2018 02:47
by knappy
Followed the directions....
crashed the same way.

Re: Avenue 6 crashes on file dialogs

Posted: Tue Jun 05, 2018 11:48
by Zoltán
knappy wrote: Tue Jun 05, 2018 02:47 Followed the directions....
crashed the same way.
Thanks!

Re: Avenue 6 crashes on file dialogs

Posted: Wed Jul 11, 2018 22:14
by knappy
Just sharing that th3 6.0.9 and 6.0.10 versions crash the same way. Even the error report for sending to Resolume crashes when sending the feedback causing this silly loop of crash / crash report / crash / crash report .... until you ignore.... :cry:

Re: Avenue 6 crashes on file dialogs

Posted: Tue Aug 28, 2018 15:44
by StephenSparke
Getting exact same things on Arena 6.0.11 too, did anyone get any luck fixing this?

Re: Avenue 6 crashes on file dialogs

Posted: Fri Aug 31, 2018 10:32
by Zoltán
StephenSparke wrote: Tue Aug 28, 2018 15:44 Getting exact same things on Arena 6.0.11 too, did anyone get any luck fixing this?
It looks like to be an OSx thing with the finder plugins.
I'd recommend upgrading to at least El-capitan, if you're not bound to Yosemite.