Resolume Forum

Hello all, I'm having trouble with my output. I have a 3'x3' video wall which only displays the upper 1/4 corner of my image. Its a simple jpeg in Arena 5.0 I've adjusted everything I can think of in advanced output and input selections. I did several searches and couldn't find anything or in the manual. I'm sure I'm missing something simple.
Thanks in advance.

Resolved

It would be great if you could let us know *how* you resolved it.

This forum is not just for solving your own problems, any solutions provided here also help other people.

Sure. I'd be happy to share.
First, I went into the settings on the PC (running win10) and adjusted the displays so my output would be on Display 2 and made sure I had the correct resolution. Then I went back into Arena5 and confirmed my advanced output was correctly sized to my screen and sending on Display 2. Once I had that sorted, I sent an image from my composition to my screen, at which point my screen went completely black. At that point, I needed to move on, so I switched to my mac book which I had loaded with the same composition (for just such and event) and posted "Resolved" so as not to waste anyone's time on a pointless digression.
After switching to the mac, I had no problems and the job was a success. After a 16 hour day, I went home and slept for 4 hours. Then I went to my next job which went 15 hours.
When I had a few free moments, I went into the BIOS on the dead PC and ran a hard drive test, which failed.
Yesterday, I took my broken HP notebook back to Best Buy to see if they could salvage any data from the 3 month old machine. Turns out the hard drive completely failed. They gave me a replacement, which is great, but I had $2k in software and 30 build hours on that machine.
I've just finished reloading most of my programs on the new PC when I logged on to re install Arena5 and came across your reply.

Hope this helps.

Yikes. That sounds like a stressful evening. Happy to hear you were able to play and are getting a new computer!