Enttec DMX USB Pro on Arena 5.0.2

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GoddynT
Posts: 4
Joined: Sun Apr 24, 2016 17:09

Enttec DMX USB Pro on Arena 5.0.2

Post by GoddynT »

Hi all,

I'm running Arena on a MacBook Pro Retina (2012). Thanks to the excellent info found on your forum, I got my Enttec DMX USB Pro to work well with Arena 5.0.1 a while ago.

The recent upgrade to 5.0.2 mentions a fix for the troublesome relation between the Enttec and Arena under 'El Capitan'. However, Arena 5.0.2 doesn't see the Enttec.
Both the Enttec Pro Manager & my Arena 5.0.1 can still find it.

I'm guessing I have to reverse part of the changes made to get it to work for 5.0.1 in the first place. Can anyone point me in the right direction?

Joris
Posts: 5186
Joined: Fri May 22, 2009 11:38

Re: Enttec DMX USB Pro on Arena 5.0.2

Post by Joris »

You're going to have to update to El Capitan.

Enttec completely changed their protocol and fixing this meant that since 5.0.2 we can only support the USB Pro on El Capitan (and up). It was impossible to support both the old and the new protocol at the same time.

GoddynT
Posts: 4
Joined: Sun Apr 24, 2016 17:09

Re: Enttec DMX USB Pro on Arena 5.0.2

Post by GoddynT »

Hi Joris,

Thanks for the quick answer!
I'm running the last 10.11.4 (not the beta 10.11.5). Do you mean I'll have to wait untill 10.11.5 is released to be able to use dmx under my arena 5.0.2?

Joris
Posts: 5186
Joined: Fri May 22, 2009 11:38

Re: Enttec DMX USB Pro on Arena 5.0.2

Post by Joris »

I see. I thought you were running an earlier version of OSX.

I think it's best if you contact Enttec support and ask them for the Terminal command that will re-enable the Apple driver. That's better than us cobbling something together for you, since messing up in Terminal can have serious consequences.

GoddynT
Posts: 4
Joined: Sun Apr 24, 2016 17:09

Re: Enttec DMX USB Pro on Arena 5.0.2

Post by GoddynT »

Hi Joris,

No problem, I forgot to provide that info in the first place ;)
I'll post their solution when I receive a reply from Enttec...

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