How to Transfer Resolume Arena License?

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prm3d
Met Resolume in a bar the other day
Posts: 2
Joined: Thu Apr 04, 2019 17:10
Location: Charlotte, NC

How to Transfer Resolume Arena License?

Post by prm3d » Thu Apr 25, 2019 00:07

Hi,

I am trying to transfer my Resolume Arena 6 license to another user, so that it is no longer in my possession. Could I get some help on how I can do this?

Thank you!

Zoltán
Team Resolume
Posts: 3762
Joined: Thu Jan 09, 2014 13:08
Location: Székesfehérvár, Hungary

Re: How to Transfer Resolume Arena License?

Post by Zoltán » Thu Apr 25, 2019 08:09

If the license is the only thing in your account, the simplest would be to change the email address of the account to the other user's, effectively transferring the whole account to the new user.

If you'd only move the license, and would like to keep the account, please contact us on mail@resolume.com with the serial number from the account's email address, and we can do the transfer for you.
Theatre sound engineer, photographer, programmer, aka ravensc.
Control Your show with ”Enter” - multiple Resolume servers at once - SMPTE/MTC column launch
try for free: http://programs.palffyzoltan.hu
VJ footage: https://goo.gl/58oHy7

gelvin2233
Met Resolume in a bar the other day
Posts: 1
Joined: Mon Jul 01, 2019 18:27

Re: How to Transfer Resolume Arena License?

Post by gelvin2233 » Mon Jul 01, 2019 18:37

Hello, emailed you with your instruction. Hope you can help me transfer the 2 licenses to my new account.

Thanky you!

Zoltán
Team Resolume
Posts: 3762
Joined: Thu Jan 09, 2014 13:08
Location: Székesfehérvár, Hungary

Re: How to Transfer Resolume Arena License?

Post by Zoltán » Mon Jul 01, 2019 19:29

gelvin2233 wrote:
Mon Jul 01, 2019 18:37
Hello, emailed you with your instruction. Hope you can help me transfer the 2 licenses to my new account.
Thanky you!
If you'd like to change the email address for your account, you can do that after logging in and clicking on Edit credentials.
Theatre sound engineer, photographer, programmer, aka ravensc.
Control Your show with ”Enter” - multiple Resolume servers at once - SMPTE/MTC column launch
try for free: http://programs.palffyzoltan.hu
VJ footage: https://goo.gl/58oHy7

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