Resolume 7 Upgrade

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jeffdodge
Met Resolume in a bar the other day
Posts: 5
Joined: Sat May 25, 2019 04:20
Location: Providence, RI USA

Resolume 7 Upgrade

Post by jeffdodge » Wed Jul 03, 2019 13:01

So. I bought the software on May 22, which is exactly 10 days over the 30 day limit. I was wondering if I would still be eligible for a free upgrade to 7? I love your product but I keep having an issue when loading media, the software crashes. I’ve sent in a few crash reports. I have been testing the 7 demo and so far it hasn’t crashed once.

I thought when I purchased the software that I was able to get upgrades for a year, which is the standard for pretty much every company you buy software from.

Could you please let me know. I have submitted a support ticket.

Thanks guys for your help and keep up the good work!!

Zoltán
Team Resolume
Posts: 3533
Joined: Thu Jan 09, 2014 13:08
Location: Székesfehérvár, Hungary

Re: Resolume 7 Upgrade

Post by Zoltán » Wed Jul 03, 2019 13:31

We're in contact about this via mail right?
Theatre sound engineer, photographer, programmer, aka ravensc.
Control Your show with ”Enter” - multiple Resolume servers at once - SMPTE/MTC column launch
try for free: http://programs.palffyzoltan.hu
VJ footage: https://goo.gl/58oHy7

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jeffdodge
Met Resolume in a bar the other day
Posts: 5
Joined: Sat May 25, 2019 04:20
Location: Providence, RI USA

Re: Resolume 7 Upgrade

Post by jeffdodge » Thu Jul 04, 2019 03:38

Yup!

You guys took care of me! Again, I said it before, and i'll say it again. Resolume is amazing and you guys rock!

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