Arena is crashing immediately after showing the interface

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Ryan0751
Met Resolume in a bar the other day
Posts: 2
Joined: Sat Nov 06, 2021 21:26

Arena is crashing immediately after showing the interface

Post by Ryan0751 »

I'm running Version 7.11.3 rev 13855 on macOS Monterey 12.3.1.

I have a new Mac Studio M1 Ultra.

After I start Arena, the UI appears, then quickly the program crashes.

I've attached the logs here, it seems to just say that everything is fine with initialization at the end of the log, but then there's no specific error printed as to why it crashed.

I tried to remove my composition and start up with an empty project, but that didn't work.

I was actually running 7.10, re-installed with 7.11.3, but neither version was loading.

Wire on the same machine works just fine.

I'm not sure what else to try.
Attachments
Resolume Arena log.txt.zip
(3.97 KiB) Downloaded 164 times

Zoltán
Team Resolume
Posts: 7088
Joined: Thu Jan 09, 2014 13:08
Location: Székesfehérvár, Hungary

Re: Arena is crashing immediately after showing the interface

Post by Zoltán »

Can you also attach the OSX crash log please?

Then try renaming the Documents/Resolume Arena folder and see if that helps with the startup.

ok, I see we were already in contact about this via mail too.
Software developer, Sound Engineer,
Control Your show with ”Enter” - multiple Resolume servers at once - SMPTE/MTC column launch
try for free: http://programs.palffyzoltan.hu

Chopchopchamcham
Met Resolume in a bar the other day
Posts: 1
Joined: Thu Jun 02, 2022 21:38

Re: Arena is crashing immediately after showing the interface

Post by Chopchopchamcham »

Was there any resolve on this? I am having the same issue. MacBook Pro 16 inch M1 64 gb RAM.
Resolume Arena worked fine during the tech run for the opera. Now it won't open at all. It just says that it's "not responding." Show is Jun 20th 2022.

Zoltán
Team Resolume
Posts: 7088
Joined: Thu Jan 09, 2014 13:08
Location: Székesfehérvár, Hungary

Re: Arena is crashing immediately after showing the interface

Post by Zoltán »

Are you using mp4 files in the last composition?

Try renaming the composition, convert the files to DXV, change the root path of the mp4 files so they go missing, and open up the composition. Then you can replace the mp4 with DXV easily.
Software developer, Sound Engineer,
Control Your show with ”Enter” - multiple Resolume servers at once - SMPTE/MTC column launch
try for free: http://programs.palffyzoltan.hu

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