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Output flickering

Posted: Tue Jul 18, 2023 19:00
by antoniomichelon
hey guys!
I'm having problems with Arena, the image is flickering randomly on external monitors, a grid appears under the flicker.
this flicker only happens on the screens with resolume output, it doesn't happen on the main screen, the flicker doesn't happen on the entire screen, only on some pieces, and it happens on the two external monitors, one at a time, I've already checked the frequency, everything is fine with the same hz, and peek is disabled.
I've already tried to change the video card, ram memory, I've also formatted windows, I've used the Studio and gamer driver last edition, I've tried with versions 7.13, 7.15 and 7.16, I've tested with several HDMI and displayport cables too and in all these situations the image kept flashing, everything is indicating a problem with my motherboard, has anyone experienced this?
Below I send a link to the example video I made of the problem.
I'm using windows 10 22H2, the processor is an i9 9900kf and the gpu is an RTX 3060 12gb.
The problem happens only in resolume, in other software it doesn't happen, I tried in Propresenter and vmix, all using two external screens.

https://youtube.com/shorts/VLp1DvGjgfc?feature=share

Re: Output flickering

Posted: Wed Jul 19, 2023 11:24
by Zoltán
We're looking into these.
Could you please send us the Resolume log file via the feedback tab in preferences?
Thanks!

Re: Output flickering

Posted: Wed Jul 19, 2023 13:08
by Hari15901
Exactly, im facing this issue from this jan 2023
Till now its not solved.
Im using the gup
asus TUF 4070ti
Asus TUF 4090
Asus TUF 3060
Cards.

@antonio
Plz tell us which gpu brand you are using

Re: Output flickering

Posted: Wed Jul 19, 2023 19:33
by antoniomichelon
I'll provide the log, the gpus I tested were two 12gb RTX 3060s, one from Zotac and the other from Galax, I also tested it with a GT1030 from Galax, all of them having the same problem.

Re: Output flickering

Posted: Wed Jul 19, 2023 22:39
by antoniomichelon
I tried to upload the log as an attachment, but it gave an error so I put it in Google Drive

https://drive.google.com/file/d/1BkVGQP ... sp=sharing

Re: Output flickering

Posted: Mon Jul 24, 2023 17:30
by Zoltán
Thanks, attached it to our ticket.
What kind of resolutions do you see the glitches with?

Do they also happen with 720p output, or smaller?

Re: Output flickering

Posted: Mon Jul 24, 2023 18:43
by antoniomichelon
I only tested it in 1080p, I can test it in 720p and I'll come back with the result

Re: Output flickering

Posted: Tue Jul 25, 2023 20:12
by TempleSFTech
Im having the same issue, we've followed the same testing that you described but no results yet. Hope we can find the solution soon.

Re: Output flickering

Posted: Tue Aug 01, 2023 11:09
by Zoltán
Do you have the driver set to performance mode and power saving optimizations disabled in Windows?

Re: Output flickering

Posted: Tue Aug 01, 2023 17:28
by TempleSFTech
I have looked through all the power settings to ensure that any power saving mode is turned off and I also made sure it was in ultimate performance mode, but about 10 minutes after I turned it to ultimate performance mode, it was flashing intermittently again.

It looks like it is trying to resize-- not actually going all the way out. I can really see it when displaying the test card. Again, no flickering on the computer or in the program, just on the output screens.