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Update Thumbnail - Video freeze

Posted: Thu Jan 16, 2025 20:45
by vj saw
Every time I try to update a thumbnail, the whole video (engine?) freezes and I have to restart Resolume. I still can operate the UI, like copy clips, change settings, but nothing that belongs to video, no more preview, no video is playing, all video is freeze. And its happened every time.

It only happens on my main laptop, on the other laptop it works well. Any idea what to do? I'm running on win11, RTX 4090, all drivers are fresh. I change from studio to gamer driver and later back, that doesn't help.

Ever heard about it?

Thanks a lot for any help

Re: Update Thumbnail - Video freeze

Posted: Fri Jan 17, 2025 00:31
by Christoph
What Resolume version are you running?

How is your RAM usage with your composition?

Re: Update Thumbnail - Video freeze

Posted: Fri Jan 24, 2025 03:50
by vj saw
I found out that it freezes on "specific" compositions since Version 7.22.[...] ,
when I install a Version 7.21[...], the same deck works fine.

System CPU / Ram and VRam all low. Its not like its laggy, its more like a "shutt off" freeze.

Re: Update Thumbnail - Video freeze

Posted: Fri Jan 24, 2025 04:04
by cosmowe
//Offtopic

Saw :D Alte Säule! :D #EssenRobbieWilliams!

Re: Update Thumbnail - Video freeze

Posted: Fri Jan 24, 2025 11:04
by Christoph
We got your email @vj saw, looks like we can reproduce that issue, we'll have a look at this!