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Resolume Arena - APPCRASH

Posted: Thu Jun 19, 2025 19:40
by jcastello
Hi everyone,

Several times a day, the Resolume Arena application closes unexpectedly.

It always shows the same error in the event viewer:

Faulting application name: Arena.exe, version: 7.22.9.47596, timestamp: 0x683085b4
Faulting module name: WireLib.dll, version: 7.22.9.47596, timestamp: 0x68308418
Exception code: 0xc0000005
Fault offset: 0x000000000082d992
Faulting process id: 0xe78
Faulting application start time: 0x01dbe0f57060ad42
Faulting application path: C:\Program Files\Resolume Arena\Arena.exe
Faulting module path: C:\Program Files\Resolume Arena\WireLib.dll
Report ID: 60b687fa-42e3-4a65-a372-2cf28dccd717
Full name of the faulting package:
Relative application identifier of the faulting package:

The application runs as administrator.
The application was cleanly reinstalled and Windows was installed just 3 months ago.
The hardware is as follows:
Core i9 14900k
128GB RAM
2TB M2
RTX4090

Does anyone here know what the problem could be?

Thanks!

Re: Resolume Arena - APPCRASH

Posted: Wed Jun 25, 2025 12:12
by Zoltán
Could you please use the crash reporter dialog that pops up after the crash to submit a crash report?
That way we get lot more detailed information about what went wrong exactly.
Don't forget to fill out your email address, so we know it came from you ;)
https://resolume.com/support/en/reporting-a-bug