Video Genlock Issue?

[tastim]

we have a output coming from a ross switching into our Mac studio via decklink duo 2 and it has genlock going into I when I play back the source from resolume there is a delay between side screens and our video wall its a small delay but enough to be a problem is this just software delay or is there a way to have it all synced up?

[Zoltán]

Capture cards will always have a delay.
you can get an idea on what to expect here: viewtopic.php?t=14891

For the best latency, use a hardware video switcher.