Unable to convert file in Alley

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Re: Unable to convert file in Alley

Post by dep » Mon Jan 07, 2019 21:34

Zoltán wrote:
Mon Jan 07, 2019 13:15
In Windows your file looks like a 46 minutes file for me, but plays blank, and converts fine to 1 frames DXV.
I guess the virtualdub action messed up things a bit.
It's also possible that the audio of the original file is what causes the issue, so if you can please send it to us.
Sent you a PM.
I have sent you the file through the link you gave me in the PM. It's strange that the file I linked converts to DXV for you, as I only received an error when trying!

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Re: Unable to convert file in Alley

Post by Zoltán » Wed Jan 09, 2019 13:41

Thanks for the file,
It's still black and converts without an error popup for me.
I've created a ticket, we'll see what we can do.
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