Issues changing decks

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pfelberg
Wants to marry Resolume, and Resolume said "yes!"
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Issues changing decks

Post by pfelberg » Tue Aug 27, 2019 03:10

Just had two crashes on Arena last weekend while fast mouse clicking to browse thru decks.

Paulo
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Zoltán
Team Resolume
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Re: Res 6 Too many clicks to scroll to hidden decks

Post by Zoltán » Tue Aug 27, 2019 10:00

pfelberg wrote: ↑
Tue Aug 27, 2019 03:10
 Just had two crashes on Arena last weekend while fast mouse clicking to browse thru decks.
Were you able to send the crash reports?
Theatre sound engineer, photographer, programmer, aka ravensc.
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pfelberg
Wants to marry Resolume, and Resolume said "yes!"
Posts: 634
Joined: Thu Sep 29, 2005 04:49
Location: Rio de Janeiro . Brazil

Re: Issues changing decks

Post by pfelberg » Tue Aug 27, 2019 12:40

Nope.
Resolume hust got frozen and then seconds after it, closed.
No error messages.
Should I send a log anyway?

THanks
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Zoltán
Team Resolume
Posts: 3757
Joined: Thu Jan 09, 2014 13:08
Location: Székesfehérvár, Hungary

Re: Issues changing decks

Post by Zoltán » Tue Aug 27, 2019 13:11

The best would be the report with the crash reporter dialog.
That gives a clue to where to start to look, but we'd also need to be able to recreate the issue to be able to fix it, so we'd need some more info on the steps, what actions consistently cause the crash.

The Resolume log file doesn't contain info about the crash itself unfortunately.
Theatre sound engineer, photographer, programmer, aka ravensc.
Control Your show with ”Enter” - multiple Resolume servers at once - SMPTE/MTC column launch
try for free: http://programs.palffyzoltan.hu
VJ footage: https://goo.gl/58oHy7
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pfelberg
Wants to marry Resolume, and Resolume said "yes!"
Posts: 634
Joined: Thu Sep 29, 2005 04:49
Location: Rio de Janeiro . Brazil

Re: Issues changing decks

Post by pfelberg » Tue Aug 27, 2019 14:43

All I remember now is that I was like selecting the first deck appearing at left and started pressing the left arrow from the left arrows side repeatedly fast.
I wil try to recreate more precisely and get back to you.

tks
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