Honestly, I've been debating dumping BMD devices completely. They seem more concerned with being the "first" to come out with a brand new technology cheaply that they completely fail at support/actual development.
I've sent 5 extenders back to them because of resolution/scan line issues. The only way I don't get issues is when I output from my server to the extender into a Tricaster.
BMD extender to any BMD capture device causes these issues which seems like they don't test their own products with each other.
I've been getting all sorts of frame dropping/refresh problems with their mini converters, which is only resolved when unpluggING the source and plugging back in. Sent back 8 converters because of this and BMD response every time is "we recreated issue, ticket has been made and sent to engineers". I've followed up with no response, no fixes ever issued.
Never had these issues with AJA, tempted to try the new Atomos, but BMD is ruining cheap gear.