Hey guys,
So I'm kinda new,, as in BF new.
I just purchased Avenue 6 and the massive bundle for sale on Motionloops.com.
Today I've been downloading furiously and getting to know resolume at the same time. Everything was fine until I downloaded some Alpha files from their site. I can't seem to get them to load in resolume.
I had some other alpha files I downloaded from an different source a few weeks ago. I tried loading them into resolume and same thing. It's like resolume can't read the file and the thumbnail just stays blank.
Tried to solve myself which led me to downloading a trial of Adobe Media Encoder. When I drop the file on there, I get: Failure, xxx_alpha.mov could not be imported. The source compression type is not supported.
I then tried dropping it into Alley where all it says is: Failed to load media file.
I've just downloaded Quicktime Player (I'm windows user) and the files play from there. Both the new one I just got from motionloops and the ones from a few weeks back,, all be it a bit laggy,, but I still can't use them in resolume and I'm out of ideas for what to do!