Problems with DXV in AE 2018 and 2019

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Zoltán
Team Resolume
Posts: 7502
Joined: Thu Jan 09, 2014 13:08
Location: Székesfehérvár, Hungary

Re: Problems with DXV in AE 2018 and 2019

Post by Zoltán »

Thanks for letting us know.
We're aware of other formats showing up as DXV3Mediacoreimport, and are in contact with Adobe about this.
In the user reports this hasn't affected actual media import for other types of files at all, as they are imported with their respective plugins in fact, not DXV.

If you'd like you can remove the DXV Adobe plugin.
To do this close all Adobe programs, and remove the DXV plugin from
MAC: /Library/Application Support/Adobe/Common/Plug-ins/MediaCore/7.0/Resolume DXV
Windows: C:\Program Files\Adobe\Common\Plug-ins\MediaCore\7.0\Resolume DXV

Then try to load your media in AE2019. If you still see the issues, then the issue will be with the file or it's AE2019 importer.
Software developer, Sound Engineer,
Control Your show with ”Enter” - multiple Resolume servers at once - SMPTE/MTC column launch
try for free: http://programs.palffyzoltan.hu

dlemunyan
Posts: 2
Joined: Wed Oct 30, 2019 21:36

Re: Problems with DXV in AE 2018 and 2019

Post by dlemunyan »

Thanks for the Response. Once I uninstalled the codec the problem seemed to go away until today when the same artifacting appeared again. It appears that applying glows and blur is whats activating this glitch. Once this begins the bug persists through the comp timeline even after the glow layer is turned off. Really nasty bug you have here. Any other thoughts how I should address this?
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Screen Shot 2019-11-03 at 11.38.19 AM.png (82.75 KiB) Viewed 2894 times

Zoltán
Team Resolume
Posts: 7502
Joined: Thu Jan 09, 2014 13:08
Location: Székesfehérvár, Hungary

Re: Problems with DXV in AE 2018 and 2019

Post by Zoltán »

Looks a lot like file or memory corruption to me.
If you uninstalled the DXV codec, how could this be a bug with the codec? Are you using DXV files?
Software developer, Sound Engineer,
Control Your show with ”Enter” - multiple Resolume servers at once - SMPTE/MTC column launch
try for free: http://programs.palffyzoltan.hu

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