Update Thumbnail - Video freeze

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vj saw
Posts: 4
Joined: Fri Sep 18, 2015 03:17

Update Thumbnail - Video freeze

Post by vj saw »

Every time I try to update a thumbnail, the whole video (engine?) freezes and I have to restart Resolume. I still can operate the UI, like copy clips, change settings, but nothing that belongs to video, no more preview, no video is playing, all video is freeze. And its happened every time.

It only happens on my main laptop, on the other laptop it works well. Any idea what to do? I'm running on win11, RTX 4090, all drivers are fresh. I change from studio to gamer driver and later back, that doesn't help.

Ever heard about it?

Thanks a lot for any help

Christoph
Posts: 165
Joined: Wed Jun 02, 2010 09:58

Re: Update Thumbnail - Video freeze

Post by Christoph »

What Resolume version are you running?

How is your RAM usage with your composition?

vj saw
Posts: 4
Joined: Fri Sep 18, 2015 03:17

Re: Update Thumbnail - Video freeze

Post by vj saw »

I found out that it freezes on "specific" compositions since Version 7.22.[...] ,
when I install a Version 7.21[...], the same deck works fine.

System CPU / Ram and VRam all low. Its not like its laggy, its more like a "shutt off" freeze.

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cosmowe
Posts: 1625
Joined: Fri Mar 25, 2011 10:27
Location: cologne // germany

Re: Update Thumbnail - Video freeze

Post by cosmowe »

//Offtopic

Saw :D Alte Säule! :D #EssenRobbieWilliams!
Image Do you like outlines? Easy Outliner on Juicebar

Christoph
Posts: 165
Joined: Wed Jun 02, 2010 09:58

Re: Update Thumbnail - Video freeze

Post by Christoph »

We got your email @vj saw, looks like we can reproduce that issue, we'll have a look at this!

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