Can't open my recent purchase of Resolume Arena 6

[Zoltán]

Anyone who's affected by this please send us the file that's created on your desktop when you run with this command in a Terminal window.
sudo ps -A >> ~/Desktop/processlist.txt
Thank you!

[kim199077]

Today just bought a new version

i can't open my recent purchase of Resolume Arena 6

Please help identify the cause and solution

[Zoltán]

Today just bought a new version
i can't open my recent purchase of Resolume Arena 6
Please help identify the cause and solution

We are still working on this issue.
Try logging in with another user, to see if you can start Resolume.

[kim199077]

Today just bought a new version
i can't open my recent purchase of Resolume Arena 6
Please help identify the cause and solution

We are still working on this issue.
Try logging in with another user, to see if you can start Resolume.

Login another user can be opened, but replaced by the main users, there will be an error

[Zoltán]

Today just bought a new version
i can't open my recent purchase of Resolume Arena 6
Please help identify the cause and solution

We are still working on this issue.
Try logging in with another user, to see if you can start Resolume.

Login another user can be opened, but replaced by the main users, there will be an error

Ok, until we can get this sorted out, please use a different user for running Resolume.
Thank you!.

[KelSweeney]

Hi,

I'm having the same problem with Resolume 6

It was running fine in demo mode then once I entered the registration licence it constantly crashes on launch.

I've attached a crash log and the terminal file log. Hope that helps.

[Igor_Cardoso]

Irmãos estou com o mesmo problema, não consigo abrir o Resolume 6 por nada!!!


Brothers, I have the same problem, I can not open Resolume 6 for nothing !!!

[Zoltán]

Hi,
I'm having the same problem with Resolume 6
It was running fine in demo mode then once I entered the registration licence it constantly crashes on launch.
I've attached a crash log and the terminal file log. Hope that helps.

Your issue appears in 6.0.1, you should be able to use 6.0.0. fine.

[GoddynT]

Hi! I'm having the same problem. When downgrading to 6.0.0 the problem persists. This seems weird, because before upgrading to 6.0.1, that install worked fine...
My last version of Arena 5 still works.

[KelSweeney]

Hi,
I'm having the same problem with Resolume 6
It was running fine in demo mode then once I entered the registration licence it constantly crashes on launch.
I've attached a crash log and the terminal file log. Hope that helps.

Your issue appears in 6.0.1, you should be able to use 6.0.0. fine.

Thanks, yep, that seems to be working now.