Ave Beta 6 shutdown Win764bit

[Dirk Diggler]

Win7 64 bit, every time I shutdown the program, I get a crash window.
Resolume Avenue has stopped working

A problem caused the program to stop working
correctly. Please close the program.

[SystemD]

Same issue for me with win7 pro.

[Dirk Diggler]

Thanks,
at least it's nice to know I'm not alone.
Dirk

[Joris]

Ravensc, is there a ticket for this issue or are you still gathering info?

[Zoltán]

I haven't made a ticket for this yet.
Dirk, SystemD, could you please upload your Resolume log files? Thanks!

[francoe]

Clean log file, just started and closed arena on win7 (with the described crash).

[Zoltán]

thanks,
this is ticket #9686

[leadedge]

I noticed this problem during testing but have not had time to report it. It is caused by BugSplat64.dll

Unhandled exception at 0x0000000180005A94 (BugSplat64.dll) in Arena.exe: 0xC0000005:
Access violation reading location 0x0000000000000098.

Windows event log:
Faulting application name: Arena.exe, version: 6.0.0.60385, time stamp: 0x59bbf7af
Faulting module name: BugSplat64.dll, version: 3.3.4.0, time stamp: 0x58630967
Exception code: 0xc0000005
Fault offset: 0x0000000000005a94
Faulting process id: 0x50c
Faulting application start time: 0x01d33436fa8ddacf
Faulting application path: C:\Program Files\Resolume Arena 6\Arena.exe
Faulting module path: C:\Program Files\Resolume Arena 6\BugSplat64.dll
Report Id: 3be6e94d-a02a-11e7-b8c8-005056c00008

I hope this helps track it down.

[SystemD]

Seems ok now with beta 2. Well done guys

[leadedge]

Confirmed.

Only, being picky, it installed Apple Bonjour without me wanting it.