Alley won't open TRIED EVERYTHING

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liquified
Posts: 3
Joined: Wed Jul 26, 2023 02:40

Alley won't open TRIED EVERYTHING

Post by liquified »

Please help, I cannot get Alley to run. I open it and it shows in task manager, but no window opens. I have tried running as an administrator and also uninstalling and reinstalling Alley.

I'm using an OMEN 15-en0xxx laptop on Windows 10 that has AMD Ryzen 7 4800H with Radeon Graphics 2.90 GHz and Nvidia GeForce GTX 1660 Ti.

I've updated drivers for both GPUs, and I've assigned Alley to the Nvidia GPU through both the Nvidia Control Panel and the Windows graphics settings.

Thanks in advance for the help.

Here is an excerpt of the log file:

Code: Select all

**********************************************************
Resolume Alley 7.19.1 32983
Log started: 2 Apr 2024 10:10:33pm

Logging has started.
Initialising JuceResapiApp.
[2024-04-02T22:10:33.401-04:00]   INFO: Initialise ResApi
[2024-04-02T22:10:33.401-04:00]   INFO: Initializing Resapi
[2024-04-02T22:10:33.402-04:00]   INFO:     Created ParamCollection
[2024-04-02T22:10:33.404-04:00]   INFO:     Created TaskManager with 14 threads.
[2024-04-02T22:10:33.405-04:00]   INFO:     Created InputController
[2024-04-02T22:10:33.407-04:00]   INFO:     Created DeviceChangeDetector
[2024-04-02T22:10:33.408-04:00]   INFO:     Creating VideoFormatManager
[2024-04-02T22:10:33.408-04:00]   INFO:         Registering basic formats
[2024-04-02T22:10:33.409-04:00]   INFO:         Registered 4 formats
[2024-04-02T22:10:33.410-04:00]   INFO:     Created VideoFormatManager
[2024-04-02T22:10:33.411-04:00]   INFO:     Creating DisplayCollection
[2024-04-02T22:10:33.414-04:00]   INFO:     Created DisplayCollection
[2024-04-02T22:10:33.415-04:00]   INFO: Successfully setup Resapi.
[2024-04-02T22:10:33.416-04:00]   INFO: Initializing Resapi graphics
[2024-04-02T22:10:33.416-04:00]   INFO:     First time OpenGL usage, initializing extensions.
[2024-04-02T22:10:33.417-04:00]   INFO:     Registering window class.
[2024-04-02T22:10:33.418-04:00]   INFO:     Successfully registered window class.
[2024-04-02T22:10:37.253-04:00]   INFO:     Successfully initialized extensions.
[2024-04-02T22:10:37.254-04:00]   INFO:     This system supports OpenGL version: 4.1.0 NVIDIA 551.61
[2024-04-02T22:10:37.259-04:00]   INFO:     ---Info main OpenGL renderer---
[2024-04-02T22:10:37.260-04:00]   INFO:     Driver Vendor : NVIDIA Corporation
[2024-04-02T22:10:37.260-04:00]   INFO:     Renderer Name: NVIDIA GeForce GTX 1660 Ti/PCIe/SSE2
[2024-04-02T22:10:37.261-04:00]   INFO:     Driver Version: 4.1.0 NVIDIA 551.61
[2024-04-02T22:10:37.261-04:00]   INFO:     OpenGL shader language version: 4.10 NVIDIA via Cg compiler
[2024-04-02T22:10:37.262-04:00]   INFO:     Maximum Supported OpenGL version: 4.1
[2024-04-02T22:10:37.262-04:00]   INFO:     -------------------------------
[2024-04-02T22:10:37.263-04:00]   INFO:     Initializing GPUMonitor
[2024-04-02T22:10:37.263-04:00]   INFO:     Successfully initialized GPUMonitor, using NVX strategy.
[2024-04-02T22:10:37.264-04:00]   INFO:     Initializing renderer.
[2024-04-02T22:10:37.264-04:00]   INFO:         Initializing TextureManager.
[2024-04-02T22:10:37.265-04:00]   INFO:         Successfully initialized texture manager.
[2024-04-02T22:10:37.266-04:00]   INFO:         Loading shaders...
[2024-04-02T22:10:37.305-04:00]   INFO:         Successfully loaded shaders.
[2024-04-02T22:10:37.328-04:00]   INFO:     Successfully initialized renderer.
[2024-04-02T22:10:37.432-04:00]   INFO:     Successfully initialized extensions.
[2024-04-02T22:10:37.433-04:00]   INFO:     This system supports OpenGL version: 4.1.0 NVIDIA 551.61
[2024-04-02T22:10:37.433-04:00]   INFO:     Initializing GPUMonitor
[2024-04-02T22:10:37.434-04:00]   INFO:     Successfully initialized GPUMonitor, using NVX strategy.
[2024-04-02T22:10:37.434-04:00]   INFO:     Initializing renderer.
[2024-04-02T22:10:37.435-04:00]   INFO:         Initializing TextureManager.
[2024-04-02T22:10:37.436-04:00]   INFO:         Successfully initialized texture manager.
[2024-04-02T22:10:37.437-04:00]   INFO:         Loading shaders...
[2024-04-02T22:10:37.444-04:00]   INFO:         Successfully loaded shaders.
[2024-04-02T22:10:37.454-04:00]   INFO:     Successfully initialized renderer.
[2024-04-02T22:10:37.568-04:00]   INFO:     Successfully initialized extensions.
[2024-04-02T22:10:37.569-04:00]   INFO:     This system supports OpenGL version: 4.1.0 NVIDIA 551.61
[2024-04-02T22:10:37.569-04:00]   INFO:     Initializing GPUMonitor
[2024-04-02T22:10:37.570-04:00]   INFO:     Successfully initialized GPUMonitor, using NVX strategy.
[2024-04-02T22:10:37.570-04:00]   INFO:     Initializing renderer.
[2024-04-02T22:10:37.571-04:00]   INFO:         Initializing TextureManager.
[2024-04-02T22:10:37.572-04:00]   INFO:         Successfully initialized texture manager.
[2024-04-02T22:10:37.572-04:00]   INFO:         Loading shaders...
[2024-04-02T22:10:37.578-04:00]   INFO:         Successfully loaded shaders.
[2024-04-02T22:10:37.592-04:00]   INFO:     Successfully initialized renderer.
[2024-04-02T22:10:37.593-04:00]   INFO:     Initializing GPUMonitor
[2024-04-02T22:10:37.593-04:00]   INFO:     Successfully initialized GPUMonitor, using NVX strategy.
[2024-04-02T22:10:37.594-04:00]   INFO:     Determining AutoDetect setting
[2024-04-02T22:10:37.594-04:00]   INFO:     Autodetected inline transfers, ati drivers often bug out and crash the app.
[2024-04-02T22:10:37.595-04:00]   INFO:     Initializing TextureUploader
[2024-04-02T22:10:37.596-04:00]   INFO:     Successfully initialized TextureUploader
[2024-04-02T22:10:37.597-04:00]   INFO: Successfully initialized Resapi graphics.
[2024-04-02T22:10:37.597-04:00]   INFO: Install default PathParser
[2024-04-02T22:10:37.598-04:00]   INFO: Enumerate fonts
[2024-04-02T22:10:38.289-04:00]   INFO: Find default fonts
[2024-04-02T22:10:38.290-04:00]   INFO: Creating VideoSourceManager
[2024-04-02T22:10:38.291-04:00]   INFO: Created VideoSourceManager
Creating application instance.
Setting updater callback
Resapi: setCurrentApplication
Version: 
Major Version: 7
Minor Version: 19
Micro Version: 1
Revision: 32983
Id: 0
Revision string: rev32983
Shared Major Version: 6
Version string with revision: 7.19.1 32983
Version string without revision: 7.19.1 
Application paths: 
Executable Path: C:\Program Files\Resolume Alley
User Documents Path: C:\Users\xxxx\Documents\Resolume Alley
Default Data Path: C:\Program Files\Resolume Alley\Default
Common Data Path: C:\ProgramData\Resolume Alley
Preferences Path: C:\Users\xxxx\Documents\Resolume Alley\Preferences
System information: 
Operating system: Windows 10
OS 64 bit: Yes
CPU vendor: AuthenticAMD
CPU speed: 2867MHz
Number of CPUs: 16
Memory size: 32116MB
Locate settings file
2024-04-03T02:10:38.393Z [tid=12860] INFO: Creating vulkan instance to fetch hardware stats
2024-04-03T02:10:38.394Z [tid=12860] INFO:   Creating new VulkanInstance
2024-04-03T02:10:38.396Z [tid=12860] INFO:     The current system supports Vulkan 1.3.
2024-04-03T02:10:38.396Z [tid=12860] INFO:     Enumerating instance layers
2024-04-03T02:10:38.405Z [tid=12860] INFO:       Supported Layers (2):
2024-04-03T02:10:38.406Z [tid=12860] INFO:         Layer 0: VK_LAYER_NV_optimus (version: 4206869)
2024-04-03T02:10:38.407Z [tid=12860] INFO:           NVIDIA Optimus layer
2024-04-03T02:10:38.407Z [tid=12860] INFO:           Enumerating layer extensions
2024-04-03T02:10:38.412Z [tid=12860] INFO:             Layer has no supported extensions
2024-04-03T02:10:38.413Z [tid=12860] INFO:           Layer extension enumeration completed
2024-04-03T02:10:38.413Z [tid=12860] INFO:         Layer 1: VK_LAYER_AMD_switchable_graphics (version: 4202660)
2024-04-03T02:10:38.414Z [tid=12860] INFO:           AMD switchable graphics layer
2024-04-03T02:10:38.415Z [tid=12860] INFO:           Enumerating layer extensions
2024-04-03T02:10:38.420Z [tid=12860] INFO:             Layer has no supported extensions
2024-04-03T02:10:38.421Z [tid=12860] INFO:           Layer extension enumeration completed
2024-04-03T02:10:38.421Z [tid=12860] INFO:     Instance layer enumeration completed
2024-04-03T02:10:38.422Z [tid=12860] INFO:     Enumerating instance extensions
2024-04-03T02:10:38.439Z [tid=12860] INFO:       Supported Extensions (16):
2024-04-03T02:10:38.440Z [tid=12860] INFO:         Extension 0: VK_KHR_device_group_creation (version: 1)
2024-04-03T02:10:38.441Z [tid=12860] INFO:         Extension 1: VK_KHR_external_fence_capabilities (version: 1)
2024-04-03T02:10:38.441Z [tid=12860] INFO:         Extension 2: VK_KHR_external_memory_capabilities (version: 1)
2024-04-03T02:10:38.442Z [tid=12860] INFO:         Extension 3: VK_KHR_external_semaphore_capabilities (version: 1)
2024-04-03T02:10:38.442Z [tid=12860] INFO:         Extension 4: VK_KHR_get_physical_device_properties2 (version: 2)
2024-04-03T02:10:38.443Z [tid=12860] INFO:         Extension 5: VK_KHR_get_surface_capabilities2 (version: 1)
2024-04-03T02:10:38.444Z [tid=12860] INFO:         Extension 6: VK_KHR_surface (version: 25)
2024-04-03T02:10:38.444Z [tid=12860] INFO:         Extension 7: VK_KHR_surface_protected_capabilities (version: 1)
2024-04-03T02:10:38.445Z [tid=12860] INFO:         Extension 8: VK_KHR_win32_surface (version: 6)
2024-04-03T02:10:38.445Z [tid=12860] INFO:         Extension 9: VK_EXT_debug_report (version: 10)
2024-04-03T02:10:38.446Z [tid=12860] INFO:         Extension 10: VK_EXT_debug_utils (version: 2)
2024-04-03T02:10:38.447Z [tid=12860] INFO:         Extension 11: VK_EXT_surface_maintenance1 (version: 1)
2024-04-03T02:10:38.447Z [tid=12860] INFO:         Extension 12: VK_EXT_swapchain_colorspace (version: 4)
2024-04-03T02:10:38.448Z [tid=12860] INFO:         Extension 13: VK_NV_external_memory_capabilities (version: 1)
2024-04-03T02:10:38.448Z [tid=12860] INFO:         Extension 14: VK_KHR_portability_enumeration (version: 1)
2024-04-03T02:10:38.448Z [tid=12860] INFO:         Extension 15: VK_LUNARG_direct_driver_loading (version: 1)
2024-04-03T02:10:38.449Z [tid=12860] INFO:     Instance extension enumeration completed
2024-04-03T02:10:38.489Z [tid=12860] INFO:     Successfully retreived instance handle for application 'HWStatsReport'
2024-04-03T02:10:38.490Z [tid=12860] INFO:     Initializing extension pointers
2024-04-03T02:10:38.492Z [tid=12860] INFO:     Enumerating physical devices
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Zoltán
Team Resolume
Posts: 7521
Joined: Thu Jan 09, 2014 13:08
Location: Székesfehérvár, Hungary

Re: Alley won't open TRIED EVERYTHING

Post by Zoltán »

Which AMD driver version is installed now?
Software developer, Sound Engineer,
Control Your show with ”Enter” - multiple Resolume servers at once - SMPTE/MTC column launch
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liquified
Posts: 3
Joined: Wed Jul 26, 2023 02:40

Re: Alley won't open TRIED EVERYTHING

Post by liquified »

AMD Driver Version 20.50.02.11-210423a-366719C-HP currently installed
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Zoltán
Team Resolume
Posts: 7521
Joined: Thu Jan 09, 2014 13:08
Location: Székesfehérvár, Hungary

Re: Alley won't open TRIED EVERYTHING

Post by Zoltán »

That's pretty old. Try updating it to the latest from AMD directly.
Software developer, Sound Engineer,
Control Your show with ”Enter” - multiple Resolume servers at once - SMPTE/MTC column launch
try for free: http://programs.palffyzoltan.hu
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liquified
Posts: 3
Joined: Wed Jul 26, 2023 02:40

Re: Alley won't open TRIED EVERYTHING

Post by liquified »

That worked, had to download new driver management software from AMD, didn't realize they had done that.

Thanks!
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bekeanloinse56
Posts: 1
Joined: Sat May 31, 2025 08:27
Location: https://subwaysurfersgame.io

Re: Alley won't open TRIED EVERYTHING

Post by bekeanloinse56 »

Just wanted to say thanks — updating the AMD driver worked perfectly for me too. I was on an older version and had no idea AMD had changed their driver management software. Alley opens without issues now!
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