RESOLUME crashes "program not responding"

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oSouz
Posts: 1
Joined: Fri Aug 23, 2024 20:15

RESOLUME crashes "program not responding"

Post by oSouz »

CONFIG:
AMD Ryzen 9 9950X
64GB ram
RTX 4090
Decklink Extreme 12G


I have this PC with this configuration available at my work to operate RESOLUME. I started using Nvidia Broadcast to capture the video, removing the background and leaving only the person in the fixed camera in focus... but Resolume started to crash, causing bugs like: scrolling the mouse wheel freezes and only the MIDI controller works. I've searched but can't find anything explaining it or anyone having another reason. Could someone help me?

Zoltán
Team Resolume
Posts: 7644
Joined: Thu Jan 09, 2014 13:08
Location: Székesfehérvár, Hungary

Re: RESOLUME crashes "program not responding"

Post by Zoltán »

Were you able to submit the crash report with your email?
https://resolume.com/support/en/reporti ... rt-a-crash

If the dialog is not showing, check the Windows Event logs.
Software developer, Sound Engineer,
Control Your show with ”Enter” - multiple Resolume servers at once - SMPTE/MTC column launch
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