black ... DXV files in RESOLUME AVENUE 7 - win7 64b

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P-lab
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black ... DXV files in RESOLUME AVENUE 7 - win7 64b

Post by P-lab » Wed Jul 10, 2019 17:27

Hello Bonjour,
I just updated Resolume Avenue 6 to 7, on a PC Windows7 64 bits.

All DXV (.mov) files are displayed black in resolume7.
The same for all DXV I tried, old DXV2 files, the DXV3 files used in the "example" composition too.
(media/AV/Beat 002.mov for exemple)

The file is playing but BLACK display.
Everything is ok in Avenue6, installed on the same PC.

Any idea?
Thanks a lot.
Pascal

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bart
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Re: black ... DXV files in RESOLUME AVENUE 7 - win7 64b

Post by bart » Thu Jul 11, 2019 11:50

Can you please email us a few of those files? mail@resolume.com

Then we can test here and see what the problem is. Thanks!

P-lab
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Re: black ... DXV files in RESOLUME AVENUE 7 - win7 64b

Post by P-lab » Thu Jul 11, 2019 12:01

Every DXV I tested are not decoded.

You can test with .mov demo files played in the "example" composition of the RESOLUME 7 download.
media/AV/Beat 002.mov for exemple.

Zoltán
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Re: black ... DXV files in RESOLUME AVENUE 7 - win7 64b

Post by Zoltán » Thu Jul 11, 2019 12:15

Could you please send us the Resolume log file via the feedback tab in preferences from both version 6 and 7?
Thanks!
Theatre sound engineer, photographer, programmer, aka ravensc.
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P-lab
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Re: black ... DXV files in RESOLUME AVENUE 7 - win7 64b

Post by P-lab » Thu Jul 11, 2019 12:34

zoltan,
you should have received the 2 log files sent via the 6 and 7 feedback tab.
thanks in advance,
Pascal

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Re: black ... DXV files in RESOLUME AVENUE 7 - win7 64b

Post by Zoltán » Sat Jul 13, 2019 23:40

Thanks for the logs Pascal,
Looks like you're using quite old GPU drivers, could you try one from 2019?
Theatre sound engineer, photographer, programmer, aka ravensc.
Control Your show with ”Enter” - multiple Resolume servers at once - SMPTE/MTC column launch
try for free: http://programs.palffyzoltan.hu
VJ footage: https://goo.gl/58oHy7

P-lab
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Re: black ... DXV files in RESOLUME AVENUE 7 - win7 64b

Post by P-lab » Sun Jul 14, 2019 19:08

Hello Zoltan,
Yes,
I use an (old) Dell Vostro 3450 ( i5, around 2011 :-)) with a AMD Radeon 6630M GPU.
but Avenue 6 run ok on this laptop, for my current use.

Good News :
I uninstalled and re install the GPU driver, et now DXV video are displayed ok.
I made a reset of the "graphique commutable" fonction too (between the internal intel video card and the AMD one).

So I don't know why, but it works.


One small problem, perhaps independant :

in AVENUE7, Preview thumbnail and video display are BLACK for DXV files including one only frame (for picture display).
Other normal DXV files are OK.
in Avenue6, everything is OK, on the same PC.

Here is a 1 frame DXV file for test :
https://drive.google.com/file/d/1Ii4Z60 ... sp=sharing

Thanks for all.
Pascal

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Re: black ... DXV files in RESOLUME AVENUE 7 - win7 64b

Post by Zoltán » Mon Jul 15, 2019 13:01

That's great progress.
The driver in your log seems to be also from 2011.

I've tried your file on both mac and pc with Nvidia GPU, works fine for me.
Are other still images like png files working for you on 7?
Theatre sound engineer, photographer, programmer, aka ravensc.
Control Your show with ”Enter” - multiple Resolume servers at once - SMPTE/MTC column launch
try for free: http://programs.palffyzoltan.hu
VJ footage: https://goo.gl/58oHy7

P-lab
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Re: black ... DXV files in RESOLUME AVENUE 7 - win7 64b

Post by P-lab » Mon Jul 15, 2019 15:01

Zoltan,
thanks for your help.

About driver update,
that's the last one available ont the DELL website for this laptop.
With the "newest" AMD driver for Radeon 6630M from AMD website, the GPU is not recognised.
So I gave up...

and YES, .png files (of the same pictures) works ok in Avenue 7, not .DXV.

But something NEW today :

DXV (of 1 frame flies) out display now works OK, but not the preview thumbnail.
I did'nt change anything from yesturday, after the GPU driver reinstall, I really don't understand.

Here is a printscreen, 2 slots with PNG and DXV of the same image ...
Attachments
resolume-png-DXV.JPG
resolume-png-DXV.JPG (48.23 KiB) Viewed 374 times

P-lab
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Re: black ... DXV files in RESOLUME AVENUE 7 - win7 64b

Post by P-lab » Mon Jul 15, 2019 17:49

News of the day :-) :

for info,
I finnally found a new (2016 !!!) GPU driver update working with this old Dell Vostro 3450 (AMD Radeon™ HD 6630M.)
at this place
https://leshcatlabs.net/index.php
driver :Leshcat’s Catalyst 16.2.1 UnifL and LTS

It looks more stable,... no crash for 1 hour running.
BUT exactly the same problem for 1 frame DXV preview Thumb ... displayed in BLACK.

It's a minor problem, I can live without that.

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