Resolume has stopped working

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bae7777
Posts: 2
Joined: Thu Apr 29, 2021 07:49

Resolume has stopped working

Post by bae7777 »

Resolume has stopped working big mp4 file

Where can I send mp4 files to be able to check them?
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Zoltán
Team Resolume
Posts: 7534
Joined: Thu Jan 09, 2014 13:08
Location: Székesfehérvár, Hungary

Re: Resolume has stopped working

Post by Zoltán »

mail@resolume.com
Thank you!
Software developer, Sound Engineer,
Control Your show with ”Enter” - multiple Resolume servers at once - SMPTE/MTC column launch
try for free: http://programs.palffyzoltan.hu
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bae7777
Posts: 2
Joined: Thu Apr 29, 2021 07:49

Re: Resolume has stopped working

Post by bae7777 »

I sent you an email. Please check.
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Arvol
Posts: 2893
Joined: Thu Jun 18, 2015 17:36
Location: Oklahoma, USA

Re: Resolume has stopped working

Post by Arvol »

Why not use the recommended codec for playback? I just converted a 2 hour long mp4 to DXV last night, it's 380GB but it runs very smoothly :)
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Zoltán
Team Resolume
Posts: 7534
Joined: Thu Jan 09, 2014 13:08
Location: Székesfehérvár, Hungary

Re: Resolume has stopped working

Post by Zoltán »

bae7777 wrote: Sun May 09, 2021 06:35 I sent you an email. Please check.
Looks like windows movies and TC can't play the file either. Even VLC doesn't play the audio.

We'll take a look if we can do something.
Meanwhile, try exporting your work directly to DXV.
If that's not available, prores with uncompressed audio should work too.
Software developer, Sound Engineer,
Control Your show with ”Enter” - multiple Resolume servers at once - SMPTE/MTC column launch
try for free: http://programs.palffyzoltan.hu
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