7.22.8 problems

[EBMCreative]

Hello.

I know I haven't posted in some time.

But I have had to update 7.22.8

Loading and quit times are horrible.

Maybe 3-5 minutes to startup. And 10+ to shutdown.

Also using the bypass buttons now have a 2-3 second delay after using them. To turn on and off. Also have had resolume freeze and reload it self at times when we use them. Had a guest vj load into our composition last week and when we turned off the bypass it froze and we couldn't start the show.

I'm OK with the fact I have a 20mb composition for and 1000's of clips which cause it to take longer to load. But really 5 minutes and then trying to add clips or change things is another 1-2 minute wait. Every time you update the software these issues always come back to be a problem.

Why does it take so long for resolume to unload from memory? It makes no sense. We have restored to ending the task after we choose quit.

Also I have sent probably 20-30 crash reports in the last 2 weeks and have received no reply to them. And saying it's a problem with the composition does nothing to resolve the problem. Why can't you see what in the composition is causing the problem.

The cpu % gets pegged to 90% when loading but looking at the resources we can find a processor that is pegged to the max.

I still can't belive that what we use resolume to do is more than anyone else and that we are the only ones with the problems.

I have invited any one of your staff to come here and look at the system in real life so you see the nightmare we have most days.

Pleaae some real help and a plea to stop breaking and causing problems that were fixed in the previous versions to only come back to haunt us.

Thank you.

[Zoltán]

We'll be binging some performance related improvements with 7.23, make sure to check it out!

[EBMCreative]

I appreciate that.

But it doesn't fix why when a new version comes out and it breaks what was previously fixed?

The new issue with the bypass freezing and taking so long to enable and disable on groups is horrible.

Note does it explain that the multitude of crash reports have not been responded to.